Effective Date: March 15, 2025
Astra Home Buyers (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://astrahomebuyer.com, and interact with our services.
We collect personal information in a variety of ways when you interact with us, including when you register or create an account with us; when you place an order with us; when you use our products or services; when you visit our websites, pages or pages of certain of our partners; when you enter promotions or sweepstakes; when you subscribe to a newsletter or desire to be added to our mailing lists for other products or services; when you correspond or otherwise interact with us; and when you provide feedback in any of our online surveys.
Information we collect may include: your name, e-mail address, phone number, address, product preference information, billing information, demographic information provided by you (such as language, gender, and age, and, if applicable, content preferences and personalization information), personal interest information, property information about your property, real estate interests, property type, value, financial information regarding your ability to buy or sell real estate, IP addresses, browser type, device information, and other technical data. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. We may combine information about you that we have the information we obtain from business partners or other companies.
We collect personal information to improve the manner by which we operate, offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We do not share your personal information except as set forth in this Privacy Policy.
We may use your information to:
We do not sell or rent your personal information. However, we may share it with:
We safeguard the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. To make purchases from our websites, you must use an SSL-enabled browser. We use industry-standard Secure Sockets Layer (SSL) encryption on web pages used to complete a purchase. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
While we take precautions to ensure the security of your data, no one can completely guarantee the safety of data transmitted over the internet. It is important that you take steps to ensure the safety and security of your personal information, for example by not sharing passwords or other registration data.
We implement security measures to protect your data, but no online transmission is 100% secure. By using our site, you acknowledge the risks involved.
“Cookies” are small amounts of data that are stored on your computer. They find their way to your browser via a Web server. Cookies flag information about your activity on our websites. This information helps us improve our websites and make them friendlier and easier to use and allows us to market to you more effectively. We never use cookies to save passwords, credit card numbers or other highly confidential information. However, we use them and other tracking technologies to provide enhanced online marketing based on your interests and preferences. To learn about how to opt out of our cookies used for these personalized online ads, please click here.
Web cookies are used in some email messages and on our websites to help us measure the effectiveness of those emails and for other analytical purposes. To learn how to opt out of our cookies used for these purposes click here.
We also contract with a Service Provider to help us assess visitation to our websites. To do this, we place small pixel tags and cookies on our websites. While these do allow our Service Provider to track your visits, the data retrieved cannot be used for any reason without our authorization. Although our Service Provider logs the information about your visit, we control how that data may and may not be used. We may track this information across the different devices you use to access the Websites.
If you are accessing the Site from Canada, the Personal Information Protection and Electronic Documents Act (or PIPEDA), governs the collection and use of personal information and how it’s protected.
You have the right to:
We may update this Privacy Policy periodically. The latest version will always be posted on our website.
We take your security seriously. We process and retain certain data to help protect you, other users, and Astra Home Buyer LLC from fraud, abuse, and unauthorized access to our systems.
Financial Record-Keeping
When you make a payment to us, we are legally required to retain certain financial records for extended periods for purposes such as accounting, tax reporting, anti-money laundering compliance, and dispute resolution.
Compliance with Legal & Regulatory Requirements
We may access, preserve, and share your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This includes enforcing our Terms of Service and investigating potential violations.
Direct Communications
If you’ve contacted us through customer support, a feedback form, or submitted a bug report, we may retain those communications as part of our business records.
Data Retention
Even if you delete your account, please note that data stored by our third-party providers may not be deleted immediately. Some information may persist in backups for a reasonable period of time to support our business continuity practices.
California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) allows you to request information about the disclosure of your personal information to third parties for direct marketing purposes. To make such a request, please email us at eleonor@astrahomebuyer.com.
Children’s Privacy
We do not knowingly collect personal information from children under 13 years of age. By using this website, you confirm that you are either 18 years of age or are using the website with parental or guardian supervision. If you believe your child has submitted personal information to us without your consent, please contact us at eleonor@astrahomebuyer.com so we can take appropriate action.
Contact Us
If you have questions or concerns about our privacy practices, please reach out to us at eleonor@astrahomebuyer.com.
We may update this policy periodically. Please check back regularly to ensure you are familiar with the current version. The effective date of any updates will be posted at the bottom of this page.
Last Updated: 01/24/2025
If you have questions, contact us at:
If you’re looking to sell your home quickly and without the usual stress, Astra Home Buyers is here for you. Reach out today for a no-obligation cash offer and experience just how simple selling your home can be with our dedicated team.
Copyright © 2024 Astra Home Buyers